Handling your details carefully is part of what CATHERINE HEALTH CHOICE SDN. BHD. 202601034589 (1696684-U) owes you. This page sets out what we gather, what we do with it, who else ever sees it and what you can ask us to do about it.
Collecting Your Information
Depending on how you use the site, we may hold:
Personal details — your name, email address, phone number, and the addresses we ship and bill to.
Payment details — card or other payment method data, which third-party payment gateways process securely on our behalf.
Order records — what you bought, your purchase history and the preferences you have shown.
Usage data — IP address, browser type, device information, the pages you open and the cookies set along the way.
Putting It to Use
That data is worked for these purposes:
Fulfilment — processing your order and getting it to you.
Communication — reaching you about a purchase, a support question or a promotional update.
Optimisation — improving the website, our services and the experience of using them.
Security — spotting fraud and keeping the site and its users safe.
Compliance — meeting our legal and regulatory obligations.
Sharing It With Others
Your personal information is never sold and never rented. It is passed on in these cases only:
Operational partners — the hosts, payment processors and shipping companies who help us run the shop.
Legal authorities — law enforcement or regulators, where the law requires it.
Under contract — every one of those partners is bound by agreement to protect your data to the standards we set.
Keeping It Safe
We apply industry-standard protections — SSL encryption, secure servers and regular monitoring. We use every commercially acceptable means available, and we will not overstate it: no method of moving data across the internet is 100% secure.
Using Cookies
Cookies and similar technologies help us improve your experience, measure how the site performs and tailor what you see. Your browser can control or switch them off, though parts of the site may stop working properly if you do.
Exercising Your Rights
Access and correction — ask to see the personal information we hold, or to have it put right.
Deletion — ask us to erase your data, subject to the legal or administrative requirements we have to meet.
Opting out — unsubscribe from marketing email whenever you like.